Return Policy

Return & Refund Policy

• We do not accept returns; however, if you are unhappy with your purchase, please contact us and we'll do our best to help.

Damaged or Defective Products

• If your item arrives damaged or defective, please contact us within 48 hours of delivery at contact@blancflame.com

• Include your order number and clear photos of the damaged product for us to assess the issue.

• We will replace the damaged item or provide a refund if necessary.

Cancellations

• Orders cannot be canceled once they have been processed.

We appreciate your support and understanding as we continue to deliver the highest quality luxury candles. If you have any questions, feel free to reach out at contact@blancflame.com

Need help?

Frequently Asked Questions

What does Manhattan Beach smell like?

Inspired by the iconic Baccarat Hotel in NYC. A luxurious blend of jasmine, saffron, and ambergris.

Is it clean-burning

Yes. We use coconut-soy wax and phthalate-free oils

How long does it last?

Up to 60 hours with proper wick trimming

Can I bundle with other scents?

Yes - 2 for $45 applies to any combo